Terms & Conditions
1. Appointments
All services are by appointment only.
Please arrive on time. If you are more than 10 minutes late, your appointment may be shortened or rescheduled. If your appointment must be rescheduled due to arriving more than 10 minutes late, a 30% fee of the scheduled service total will apply. If there is no communication regarding your delay, you will be considered a no-show and charged the full service amount.
2. Cancellations & No-Shows
We require at least 24 hours’ notice to cancel or reschedule your appointment.
Cancellations or rescheduling requests made less than 24 hours before your appointment will incur a 30% fee of the scheduled service total.
No-shows will be charged the full amount of the scheduled service and may be required to prepay for future appointments.
3. Refunds & Product Returns
All service and product sales are final. No refunds or exchanges are offered. If you have concerns after your appointment or about a product, please contact us within 48 hours so we can hear your concerns and determine if any adjustments or recommendations can be made.
If you experience a reaction or are unhappy with how your skin is responding to a product, please contact us within 7 days so we can review your routine and make any needed adjustments.
4. Health & Safety
Please inform your esthetician of any allergies, skin sensitivities, medications, or health conditions before your appointment.
If you are feeling unwell or have a contagious condition (such as a rash, infection, or fever), please reschedule.
5. Liability
Clients are responsible for providing accurate and complete information about allergies, medications, skin conditions, and other relevant health information before their appointment and for following aftercare instructions provided by LaBelle Skin.
6. Privacy
Your personal information is kept confidential and is used only for appointment management and direct communication regarding your services.